Dubai’s GDRFA has launched Click & Travel, a mobile immigration service that allows officers to process passengers using handheld devices. The system uses biometric verification, facial recognition, e-passport reading and automated checks to speed up immigration procedures and improve passenger flow.
The system securely connects to official databases and enables officers to assist travellers away from fixed counters. It officially launched on September 7 following trials at Dubai International Airport.
Understanding ‘Click and Travel’
- Uses biometric verification and electronic passport reading.
- Includes facial recognition and automated pre-checks.
- Officers verify passenger details through a secure connection to official databases.
- Immigration procedures are completed directly on the mobile device.
- Each transaction takes around 12–15 seconds, according to GDRFA Dubai.
The service processed 31,373 passengers during trials before its official launch.
The new service is available to:
- UAE nationals
- UAE residents
- GCC nationals
- Visitors
The service is available for both arrival and departure procedures at Dubai airports.
‘Click and Travel’ adds a mobile option to Dubai’s existing passport-control system, allowing officers to process passengers away from fixed counters when needed. The service provides greater flexibility and can help speed up passenger processing during busy periods.
