Dubai-based ride-hailing platform Zed has launched the Zed Wallet, a new rewards feature that offers users 15% cashback on every ride, capped at Dh20 per trip. Available across Dubai for both taxi and premium ride categories, the initiative aims to boost customer loyalty and make daily commuting more affordable amid growing competition in the UAE mobility sector.
As competition grows in the UAE's ride-hailing market, operators are increasingly introducing rewards programmes and customer incentives to attract and retain users.
Key features of Zed's cashback programme:
Cashback earned from rides is automatically credited to the Zed Wallet.
Rewards can be used to pay for future trips booked through the platform.
The programme is designed to encourage long-term customer loyalty.
Benefits apply to a wide range of travel needs, including:
Daily office commutes
Metro connections
Weekend outings
Late-night journeys
Potential savings:
Frequent users can accumulate substantial savings over time.
According to the company, regular riders could save hundreds of dirhams annually through the cashback scheme.
Zed says its 15% cashback offer is among the most rewarding ride-hailing incentives in Dubai, helping strengthen customer loyalty and its position in the city's competitive mobility market. The Zed Wallet and cashback programme are now available to both new and existing users across Dubai.
