Etihad Airways warns travellers about fake social media accounts impersonating the airline

Etihad Airways has warned travellers about fake social media accounts impersonating the airline and contacting passengers online. The airline urged the public to remain cautious when interacting with accounts claiming to represent the company.

In a statement on its official X account, Etihad said it had identified several fraudulent profiles posing as the airline and attempting to communicate with customers. It stressed that it will never ask for passwords, one-time verification codes, payment details or other sensitive information through social media messages.

The airline advised travellers to rely only on its official website, etihad.com, and verified accounts such as @Etihad and @EtihadHelp, adding that customer safety and security remain a top priority.